When it comes to assessing an organization’s ability to recover from a disaster, a significant disconnect exists between C-Suite executives and IT professionals. While nearly 7 in 10 CEOs, CFOs or COOs feel their organization is very prepared to recover from a disaster, according to a study by Evolve IP, less than half of IT pros (44.5%) are as confident.
The Disaster Recovery and Business Continuity Survey found that DR compliance was a clear driver of confidence in the ability to recover IT and related assets in the event of an incident. In fact, 67% of respondents in banking, 58% in the government sector and 55% at technology companies feel very prepared. Of these, DR compliance was noted as a requirement by 97%, 73.5% and 71% respectively. The healthcare industry remains an outlier however: despite a high percentage of respondents noting DR compliance requirements (89%), just over half of respondents at healthcare organizations feel very prepared to recovery from an outage or incident.
The report also highlights that organizations need to expect the inevitable as approximately one third (33%) of companies reported having suffered from at least one incident or outage that required disaster recovery. Hardware failure / server room issues remain the leading cause of an outage, reported by 48% of respondents.
Deliberate attacks being the cause of an incident or outage were cited twice as often compared to the 2014 survey. This year, 13% of respondents noted attacks as the cause of an outage, up from 6.5%, while other top causes include power outages (28%), environmental disasters (25.5%) and human error (19%).
It is perhaps the reality of the threat, as experienced by IT professionals, that has consistently placed cyber attack, data breach and IT/telecoms outage as the top three concerns for business continuity professionals according to the Business Continuity Institute's Horizon Scan Report.
“In the years Evolve IP has conducted the survey, we’re assured by the fact that companies are becoming increasingly aware of the need to protect critical business assets from a major outage: malicious or unintentional, human error, hardware failure or a natural disaster,” said Scott Kinka, Chief Technology Officer and Founding Partner of Evolve IP. “More companies are avoiding risky backup policies considered “good enough” in years past, using backup tape or replicating data to a secondary mirror site less than 50 miles from their main data center, for instance. Instead, we’ve seen notable growth in the number of companies developing a disaster recovery plan and educating themselves to the benefits of new DR approaches like DRaaS.”