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No filter: how online platforms have changed the way we watch the news

No filter: how online platforms have changed the way we watch the news

Blog posts   •   Jul 19, 2016 14:19 BST

​Despite failing, last Friday's attempted coup d’état in Turkey proved revolutionary. It did so not politically, but in the way that news was shown. The days when the only source of information during an emergency consisted in a few reporters risking their lives among shots fired and crowds marching are over.

​Influencing behaviour in a crisis through communication

​Influencing behaviour in a crisis through communication

Blog posts   •   Jun 09, 2015 09:30 BST

The more we discussed, the more I came to think that whilst social media undoubtedly has an important role to play in any crisis communications strategy, it is the message that is being communicated that determines the impact of the communications.

How social media can improve organisational resilience when disaster strikes

How social media can improve organisational resilience when disaster strikes

Blog posts   •   Sep 17, 2014 12:30 BST

During the recovery phase following the devastating earthquakes that hit the South Island of New Zealand in 2010 and 2011, social media stayed an important part of people’s lives. Social media enabled people to connect with each other for emotional support, information, calls to action or organizational purposes.

Rules of crisis management: don't let lightning strike twice

Rules of crisis management: don't let lightning strike twice

Blog posts   •   Sep 09, 2014 10:09 BST

The great Irish playwright George Bernard Shaw famously once said of success, that it “does not consist in never making mistakes, but in never making the same mistake a second time”. In much the same way this rule can be applied to crisis management. To suffer a crisis once is unfortunate; to suffer a crisis a second time is careless.

Protecting yourself from a social backlash

Protecting yourself from a social backlash

Blog posts   •   Aug 21, 2014 09:14 BST

The first tweet was sent just over eight years ago when creator Jack Dorsey typed up "just setting up my twttr" and it pinged into the history books. Since then the growth of Twitter, Facebook, Instagram, and other lesser known platforms has fundamentally changed the way we process events and read content. Despite this, the majority of executives are still terrified of social media.

White Paper examines cybercrime and its stalking ground: social media

White Paper examines cybercrime and its stalking ground: social media

Blog posts   •   Jan 24, 2014 10:28 GMT

The internet fundamentally changed the way we conduct business: we can order goods, make payments and complete entire transactions with just a few mouse clicks. Few of the traditional barriers to commerce - such as time, distance and currency issues - pose the same problems in the internet age as they did before we took our business online.

BC Predictions for 2013 - 7 to 10 - Final edition of our prediction posts!

BC Predictions for 2013 - 7 to 10 - Final edition of our prediction posts!

Blog posts   •   Feb 12, 2013 11:17 GMT

This blog brings to an end my review of BCI predictions for 2013 – mainly because as we have now reached February, they are beginning to look more like news comment than forecasts. Predictions 7 through 10 were about business failures, sustainability, increased outsourcing problems and social media respectively.

10 Business Continuity Predictions for 2013 - getting to grips with Business Reslience

10 Business Continuity Predictions for 2013 - getting to grips with Business Reslience

Blog posts   •   Jan 08, 2013 15:02 GMT

At the start of the year it is always tempting to forward and make some predictions. Like New Year resolutions, however, they are generally much modified as soon as they come into contact with reality. Nevertheless at the BCI we asked our experts what they thought might be important Business Continuity trends in 2013 and got some interesting responses.