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Nature's power makes clear the need for business continuity

Nature's power makes clear the need for business continuity

Blog posts   •   Jul 19, 2017 16:53 BST

There’s no point in saying “it will never happen to me” as disruptions are always just around the corner, regardless of what sector or location you are in. This reality was brought home to us overnight as thunderstorms with strong winds and heavy rain swept across the south of England.

Business continuity – a manufacturing perspective

Business continuity – a manufacturing perspective

Blog posts   •   Jul 18, 2017 12:10 BST

Like all businesses, manufacturers need to identify their critical value adding business activities and processes, focus on keeping them operational or getting them back to full operational capacity in a set time frame, regardless of the issues. This will then maintain the product delivery to the end consumers.

All in good time

All in good time

Blog posts   •   Jul 17, 2017 09:26 BST

Organizations with a mature crisis/incident management exercising programme should give serious consideration to carrying out the occasional out of hours exercise. This may be a little unpopular at first, until participants get the point, so rather than going the whole hog and starting your next exercise at 2am on a Sunday, perhaps a 7pm start on a weekday would be slightly more palatable.

Protecting your reputation

Protecting your reputation

Blog posts   •   Jul 12, 2017 16:49 BST

“Trust takes years to build, seconds to break, and forever to repair,” or so the quote says. While there may be a degree of flexibility with those timings, the principle that it takes much longer to build a reputation than to break it is absolute. Reputation means a lot to organizations and constitutes a significant proportion of its value.

It always pays to plan ahead

It always pays to plan ahead

Blog posts   •   Jul 05, 2017 16:14 BST

It does make you wonder about the lack of forethought that some people have. Clearly safety has to be paramount, and if it's not safe for the concert to go ahead then it has to be cancelled. But should this not be considered in advance? Should the concert organizers not have thought that it might rain on the west coast of Scotland, so put plans in place to remedy any impact of this?

Collaboration in the resilience community

Collaboration in the resilience community

Blog posts   •   Jun 28, 2017 17:17 BST

​We have just published the latest version of our Cyber Resilience Report and one of the conclusions of the report was that business continuity professionals need to collaborate more with their cyber/information security colleagues. The report noted that if expertise and resources are pooled then resilience can be built in a much more coordinated way. That seems eminently sensible.

Another step closer to Brexit

Another step closer to Brexit

Blog posts   •   Jun 21, 2017 16:13 BST

​Almost a year to the day since the referendum took place that will ultimately lead to the United Kingdom exiting the European Union, the negotiations have finally begun on how this divorce will take place and what future relationship will exist between the two.

Self, self, self...

Self, self, self...

Blog posts   •   Jun 15, 2017 17:21 BST

Most people have lives, and responsibilities, outside of work. But it's much easier to simply ignore this important fact when creating our business continuity plans, than to worry too much about it. So that's precisely what many planners do. The trouble with this approach, however, is that whilst our plans might look okay on paper, they could well be doomed to failure from the outset.

Ensuring the safety of our staff

Ensuring the safety of our staff

Blog posts   •   Jun 14, 2017 10:30 BST

Overnight a fire raged through a 24-storey tower block in West London, completely destroying it, and claiming several lives. While this may have been a residential building, the speed with which the fire took hold is a clear warning that organizations must have plans to place to ensure the safety of their staff, as well as other stakeholders, should such an incident occur at work.

Recent terrorist attacks – practice makes perfect

Recent terrorist attacks – practice makes perfect

Blog posts   •   Jun 09, 2017 15:22 BST

Like the terrorist attack in Manchester, the response by individuals to the London Bridge attack last Saturday made me proud to be British. The off-duty policeman rugby tackling one of the terrorists or the British Transport Police officer armed with just a baton fighting one of the knifemen

​How to survive a ransomware attack

​How to survive a ransomware attack

Blog posts   •   Jun 06, 2017 09:10 BST

Recently, the National Crime Agency (NCA) and National Cyber Security Centre (NCSC) launched its first joint report into ‘​The cyber threat to UK businesses’. Outlined are the key trends that are expected to be seen across the cyber security industry over the coming months. Ransomware was recognised as an escalating threat to UK businesses.

​Volunteers helping to drive the Institute forward

​Volunteers helping to drive the Institute forward

Blog posts   •   Jun 01, 2017 12:49 BST

It’s true to say that without the many volunteers who give their time to the BCI globally we would not be where we are now; it is the efforts of volunteers that have fuelled the engine of our growth since our formation over twenty years ago.

Cyber resilience is critical in the digital age

Cyber resilience is critical in the digital age

Blog posts   •   May 17, 2017 11:22 BST

As business enters the digital age, cyber resilience must become a regular agenda item for boards and excos. Nobody can identify and prepare for all the risks that threaten ICT systems, so it is essential that security and risk mitigation measures are part of a wider programme to ensure that the organisation can detect a cyber attack, respond appropriately and recover operational functionality.

We’re not going to say I told you so… but we did tell you

We’re not going to say I told you so… but we did tell you

Blog posts   •   May 16, 2017 10:25 BST

“Maybe you are busy looking for a way to recover your files but do not waste your time. Nobody can recover your files without our decryption service”. This is what users infected by the WannaCry virus read on their screens having accidentally let the malware in.

An objective review...

An objective review...

Blog posts   •   Apr 24, 2017 09:51 BST

It’s important to keep our business continuity plans up to date. That almost goes without saying. But what, exactly, do we mean by keeping our plans up to date? Most organisations with a business continuity plan will assign someone to review it periodically - in particular, to check that the names and contact details of the various team members are kept up to date. Which is an important activity.

ISO 22301 and the business continuity octopus

ISO 22301 and the business continuity octopus

Blog posts   •   Mar 10, 2017 17:13 GMT

​Implementing a Business Continuity Management System which meets and exceeds ISO 22301 is a challenging, but important undertaking for an organization committed to ​business continuity. I have recently been leading a project for ​PlanB, where we helped a marketing/logistics firm achieve ISO 22301 (with one minor non-conformity!).

Incident micromanagement - good or bad?

Incident micromanagement - good or bad?

Blog posts   •   Feb 24, 2017 14:50 GMT

Yesterday I attended the Scottish Continuity Resilient Scotland Conference at the RBS Headquarters in Edinburgh. The opening speaker was John Swinney MSP, Deputy First Minister and Cabinet Secretary for Education and Skills. He began by talking about the need for resilience in Scotland, as well as the risk from cyber attacks and how we must all do our bit to protect our organisations from threats.

​Shhhhhh... Don’t tell anyone the scenario

​Shhhhhh... Don’t tell anyone the scenario

Blog posts   •   Feb 09, 2017 14:59 GMT

Through working both as a consultant and as a full time organizational business continuity resource, a common theme of exercising keeps becoming apparent. Each year we hope to amaze and terrify our BC exercise participants with our well thought out, taxing and relevant BC exercise scenario by keeping it secret.

Solving business continuity challenges to add value to the organizations we serve

Solving business continuity challenges to add value to the organizations we serve

Blog posts   •   Feb 08, 2017 16:08 GMT

2017 may be well underway, but I wanted to take the time to reflect on the past, and look ahead to predict the way in which our business continuity profession will continue to mature over the coming year and beyond. In many ways, this top 5 list is aspirational – that being my hopes for our profession as we solve some entrenched challenges and work to add more value to the organizations we serve.

Why do we not listen?

Why do we not listen?

Blog posts   •   Feb 03, 2017 16:24 GMT

​I am not obsessed with President Trump by any means, but at the moment, he is highly visible and there are lots of lessons to be learned from the situations he is creating. Between winning the election and his inauguration, the news has been full of speculation about what sort of President he would be, and what his policies would be.