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Adaptive capacity and crisis threshold

Adaptive capacity and crisis threshold

Blog posts   •   Oct 01, 2015 12:56 BST

At the BCI World Conference I will be presenting on the links between an organisation’s ‘crisis threshold’ and its adaptive capacity in responding to the disruptive event. It is from these events that an organisation learns how to manage the turbulence in its environment, so that in the long term it’s resilience to such turbulence / events becomes stronger.

​Putting people first – a principle for emergency communications

​Putting people first – a principle for emergency communications

Blog posts   •   Sep 30, 2015 14:51 BST

The Business Continuity Institute’s second Emergency Communications Survey with Everbridge seeks to build on this principle and uncover data that helps organizations carry out their duty of care. I highly encourage you to take some time to respond to this survey and help us give valuable insight that might save somebody’s life.

The DBCI - A student's journey into business continuity management

The DBCI - A student's journey into business continuity management

Blog posts   •   Sep 29, 2015 11:59 BST

If you are at the BCI World Conference which is being held at the Hilton London Metropole between 10th and 11th November, and have an interest in furthering your education in business continuity, stop by at the Bucks New University stand, have a chat with Angela, Gavin or Phil about the Diploma in Business Continuity Management, like I did two years ago. You will not regret it.

The use of information is changing

The use of information is changing

Blog posts   •   Sep 23, 2015 10:41 BST

As most people are only too well aware, the way that we find and use information is going through a radical and fundamental change, which is being driven by the internet. What doesn’t seem to have permeated the world of business continuity though, is that this change is revolutionising the Business Continuity Plan.

The doomsday chronicles

The doomsday chronicles

Blog posts   •   Sep 22, 2015 14:28 BST

When I was asked to give up my day job and write a contingency plan for protecting the port from flooding, I was a little taken aback as I've never undertaken such a task in my working career before. True, I'd seen lots of disasters. Some might say I’d maybe even created a few, but I’d never been asked to plan to avoid them.

Continuity Shop - Silver Sponsors of the BCI World Conference

Continuity Shop - Silver Sponsors of the BCI World Conference

Blog posts   •   Sep 21, 2015 12:39 BST

Continuity Shop are Silver Sponsors of the BCI World Conference where you can visit them on Stand 23 to find out more about what they can offer you. The BCI World Conference and Exhibition takes place on the 10 and 11th November at the Hilton London Metropole.

ClearView Continuity - Gold Sponsors of the BCI World Conference

ClearView Continuity - Gold Sponsors of the BCI World Conference

Blog posts   •   Sep 17, 2015 15:24 BST

ClearView Continuity are Gold Sponsors of the BCI World Conference where you can visit them on Stand 15 to find out more about what they can offer you. The BCI World Conference and Exhibition takes place on the 10 and 11th November at the Hilton London Metropole.

A picture paints a thousand words

A picture paints a thousand words

Blog posts   •   Sep 09, 2015 10:25 BST

One photograph taken during an incident can come to define that incident. The picture of Aylan Kurdi lying dead in the surf in Turkey, may come to define the refugee crisis taking place in Europe at present. Listening to some commentary on Radio 4 yesterday, they tried to explain why the picture was so powerful.

​The importance of keeping your frontline staff engaged in business continuity

​The importance of keeping your frontline staff engaged in business continuity

Blog posts   •   Aug 11, 2015 13:16 BST

As customers, we had to piece that information together by listening in on the conversations of the staff behind the till. Nothing was happening, and the empty room that we entered was now getting quite full as more and more people joined the queue. It wasn’t the lack of movement that seemed to be their main gripe but the lack of information coming from the staff.

How to spread the word about business continuity

How to spread the word about business continuity

Blog posts   •   Aug 10, 2015 15:11 BST

It’s not easy and raising overall awareness levels of business continuity can only be achieved by us working together: sharing ideas and sharing experiences for the overall benefit of the business continuity industry. This is why I wholeheartedly support initiatives such as the Milton Keynes Business Resilience Forum (MKBRF).

The crisis in Greece - ​I have a cunning plan

The crisis in Greece - ​I have a cunning plan

Blog posts   •   Aug 06, 2015 14:58 BST

Being a business continuity professional is indeed quite interesting and adventurous, either if one is an in-house professional or a consultant. As an in-house professional one gets to come across all odds happening in the business and might have sole responsibility for the critical business continuation.

​Benchmarking retail resilience in the RBCA

​Benchmarking retail resilience in the RBCA

Blog posts   •   Aug 05, 2015 14:56 BST

Retail Business Continuity Association is always looking for ways to improve members response to events that are outside of business as usual and harmful to the member companies. Benchmarking against each other has set a standard that we can measure ourselves against and help management colleagues recognise the level of resilience in place and how that fits with the risk appetite of each business.

​Investing in the future

​Investing in the future

Blog posts   •   Jul 22, 2015 16:12 BST

My current role leading the research function at the ​Business Continuity Institute requires specialist knowledge of business continuity. This specialist knowledge comes from rigorous academic study which should complement prior credentials and professional practice. Being part of the Diploma programme since last year involved a steep learning curve, but it represented a worthwhile investment.

7/7 lessons revisited

7/7 lessons revisited

Blog posts   •   Jul 10, 2015 15:05 BST

​I thought this week with the 10th anniversary of 7/7 I would look back through one of the reports on the incident by the London Assembly (Report of the 7th July Review Committee) and highlight some of the learning points from the incident. If we can learn from incidents and improve our response, then something good has come out of a terrible incident.

Communicating in the cloud

Communicating in the cloud

Blog posts   •   Jul 09, 2015 15:23 BST

The cloud is creating some powerful new paradigms in the way that individuals and organisations communicate and collaborate. These technologies are rapidly reducing the cycle time of many activities ranging from bid preparation to decision making. It might also affect the way we think about some aspects of incident communication going forward.

Business continuity during transport disruptions

Business continuity during transport disruptions

Blog posts   •   Jul 08, 2015 15:53 BST

Tube strikes or any other form of transport network disruption are hardly unheard events so organizations should have business continuity plans in place to deal with such events, plans that deal with any disruption that inhibits the ability of staff to access their place of work. These plans don't even need to be that complicated.

Internship at the Business Continuity Institute

Internship at the Business Continuity Institute

Blog posts   •   Jul 03, 2015 12:19 BST

I found the internship at the Business Continuity Institute to be an invaluable experience in understanding the significance of a research position within an organisation.

It's not big and it's not clever!

It's not big and it's not clever!

Blog posts   •   Jun 29, 2015 09:56 BST

In common with many industries, the business continuity world is awash with acronyms, abbreviations and jargon. And whilst this is all very well for your average business continuity manager or consultant when they’re speaking to another business continuity 'expert', actually most business users aren’t fluent in BCM-speak.

​Hard wiring business continuity management

​Hard wiring business continuity management

Blog posts   •   Jun 24, 2015 15:17 BST

When an incident occurs in a vehicle, there are a number of 'hard wired' features that will automatically deploy. You don’t have to initiate a 'vehicular incident management plan', you don’t have to know how to deploy an airbag – it’s all built in and automatically activates when required. Is it possible to do this with aspects of our business continuity and incident response arrangements?

The ease with which you can inspire the future

The ease with which you can inspire the future

Blog posts   •   Jun 10, 2015 09:30 BST

I have been a contributor to the ‘Inspiring the Future’ website for several months, the initiative being strongly supported by my employer, The Wellcome Trust, as part of our commitment to encourage staff to volunteer their time and expertise to the wider community.