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We’re not going to say I told you so… but we did tell you

We’re not going to say I told you so… but we did tell you

Blog posts   •   May 16, 2017 10:25 BST

“Maybe you are busy looking for a way to recover your files but do not waste your time. Nobody can recover your files without our decryption service”. This is what users infected by the WannaCry virus read on their screens having accidentally let the malware in.

NHS Trusts in England hit by ransomware attacks

NHS Trusts in England hit by ransomware attacks

Blog posts   •   May 12, 2017 17:36 BST

​NHS services across England have been hit by an IT failure caused by a significant cyber attack, with Trusts and hospitals in London, Blackburn, Nottingham, Cumbria and Hertfordshire all affected. Some GP surgeries have shut down their phone and IT systems while Accident and Emergency Departments have told people not to attend unless it is a real emergency.

Social engineering is a top cause of cyber incidents

Social engineering is a top cause of cyber incidents

Blog posts   •   May 09, 2017 14:47 BST

Sonny Sehgal and Adam Blake, from Crises Control partners Transputec and ThreatSpike, will be talking about the social engineering threat in their webinar on ​cyber security and the insider threat during Business Continuity Awareness Week 2017 on Tuesday 16th May.

An objective review...

An objective review...

Blog posts   •   Apr 24, 2017 09:51 BST

It’s important to keep our business continuity plans up to date. That almost goes without saying. But what, exactly, do we mean by keeping our plans up to date? Most organisations with a business continuity plan will assign someone to review it periodically - in particular, to check that the names and contact details of the various team members are kept up to date. Which is an important activity.

​Crisis management – it’s about people not process

​Crisis management – it’s about people not process

Blog posts   •   Apr 20, 2017 11:29 BST

We have recently seen how quickly a crisis can impact on a business if not managed correctly by placing people at the heart of a crisis response. The appalling treatment of a United Airlines passenger and the subsequent response from the company, showed a complete disregard for the very people who pay the wages, its customers.

35% of users have weak passwords; the other 65% can be cracked

35% of users have weak passwords; the other 65% can be cracked

Blog posts   •   Mar 22, 2017 12:11 GMT

Password leaks from public breaches help us learn how people think, allow us to identify patterns and build dictionaries of passwords. As password cracking methods evolve, Upper characters, Lower characters, Special characters and Digits (ULSD) recommendations and password complexity mean less.

ISO 22301 and the business continuity octopus

ISO 22301 and the business continuity octopus

Blog posts   •   Mar 10, 2017 17:13 GMT

​Implementing a Business Continuity Management System which meets and exceeds ISO 22301 is a challenging, but important undertaking for an organization committed to ​business continuity. I have recently been leading a project for ​PlanB, where we helped a marketing/logistics firm achieve ISO 22301 (with one minor non-conformity!).

Broadening exposure and horizons

Broadening exposure and horizons

Blog posts   •   Mar 07, 2017 09:46 GMT

It has been just over two years since I was featured in the Business Continuity Institute’s ’20 in their 20s: The future of business continuity’ publication, so I thought it might be useful to look through what I wrote at the time, determine what is still relevant and understand what has changed.

Incident micromanagement - good or bad?

Incident micromanagement - good or bad?

Blog posts   •   Feb 24, 2017 14:50 GMT

Yesterday I attended the Scottish Continuity Resilient Scotland Conference at the RBS Headquarters in Edinburgh. The opening speaker was John Swinney MSP, Deputy First Minister and Cabinet Secretary for Education and Skills. He began by talking about the need for resilience in Scotland, as well as the risk from cyber attacks and how we must all do our bit to protect our organisations from threats.

​Shhhhhh... Don’t tell anyone the scenario

​Shhhhhh... Don’t tell anyone the scenario

Blog posts   •   Feb 09, 2017 14:59 GMT

Through working both as a consultant and as a full time organizational business continuity resource, a common theme of exercising keeps becoming apparent. Each year we hope to amaze and terrify our BC exercise participants with our well thought out, taxing and relevant BC exercise scenario by keeping it secret.

Solving business continuity challenges to add value to the organizations we serve

Solving business continuity challenges to add value to the organizations we serve

Blog posts   •   Feb 08, 2017 16:08 GMT

2017 may be well underway, but I wanted to take the time to reflect on the past, and look ahead to predict the way in which our business continuity profession will continue to mature over the coming year and beyond. In many ways, this top 5 list is aspirational – that being my hopes for our profession as we solve some entrenched challenges and work to add more value to the organizations we serve.

Why do we not listen?

Why do we not listen?

Blog posts   •   Feb 03, 2017 16:24 GMT

​I am not obsessed with President Trump by any means, but at the moment, he is highly visible and there are lots of lessons to be learned from the situations he is creating. Between winning the election and his inauguration, the news has been full of speculation about what sort of President he would be, and what his policies would be.

Business continuity management is not boring, but the video could be

Business continuity management is not boring, but the video could be

Blog posts   •   Feb 01, 2017 14:42 GMT

Have you watched (or even been forced to watch) a business continuity management (BCM) video? Perhaps it was during your training, or as the business continuity manager when you tried to convince the organization to invest in BC capabilities?

Yahoo! hack: questions for business continuity managers

Yahoo! hack: questions for business continuity managers

Blog posts   •   Dec 23, 2016 11:29 GMT

We have recently been informed that Yahoo! has been hacked and has possibly lost up to 1 billion customer records. The impact and fallout of this incident is just starting. What can the ​business continuity manager do to stop this happening within their organization and secondly, how can we prepare for a similar event?

Business continuity plans – fit for purpose?

Business continuity plans – fit for purpose?

Blog posts   •   Dec 12, 2016 11:10 GMT

In a survey about the experience of handling major losses undertaken Vericlaim and Alarm, more than half of respondents “rated the practical assistance offered by a BCP (Business Continuity Plan) following a major incident as one or two out of a possible score of five”.

​Cyber awareness – technical security is just a part of the plan

​Cyber awareness – technical security is just a part of the plan

Blog posts   •   Dec 01, 2016 16:24 GMT

We have recently seen two significant cyber attacks on big businesses hitting the news, and these are just the ones we know about. The ability for hackers to gain access to systems through technical means is not to be underestimated, and specialists work tirelessly to build and maintain secure systems that are now integral to our business and personal lives.

The maturing world of business continuity

The maturing world of business continuity

Blog posts   •   Nov 30, 2016 16:31 GMT

It’s been two years since winning the BCI Global Newcomer of the Year Award, and just as long since I featured in the Business Continuity Institute’s '20 in their 20s' publication, so I’ve decided to re-read my contribution to see what’s changed.

Did you feel that? What a Senior Business Continuity Consultant did during the earthquakes

Did you feel that? What a Senior Business Continuity Consultant did during the earthquakes

Blog posts   •   Nov 21, 2016 09:49 GMT

That unmistakable feeling that the world just got unstable is becoming a way of life in NZ, but you never get used to the nightmare that is an earthquake. It seems almost comical to chuck a Senior Business Continuity Consultant into an earthquake, then be evacuated due to a tsunami risk - exactly what we preach daily!

Getting creative to improve business continuity engagement

Getting creative to improve business continuity engagement

Blog posts   •   Nov 18, 2016 09:11 GMT

Whilst the various elements of the business continuity lifecycle have to be addressed in some form if the resulting capability is going to be worth anything, they don't have to be approached in a way that makes people switch off from the outset.

Developing an effective business continuity awareness programme

Developing an effective business continuity awareness programme

Blog posts   •   Nov 17, 2016 16:44 GMT

If standing up in front of a room full of co-workers and explaining why they should care about business continuity sends you into the 'slough of despair', you’re not alone. However, executed properly, business continuity awareness initiatives can be genuinely helpful opportunities to ensure preparedness at all levels.