How can we convince business executives to invest in resiliency? That’s a question that resiliency and continuity professionals ponder every day.
CIOs, business continuity managers and IT managers understand the value of forward-thinking business continuity and resiliency solutions. They know that cloud computing can lower recovery point objectives and recovery time objectives, dramatically improving the availability of data and applications at a time when organizations increasingly depend on the availability of their data and applications. IT leaders understand that they can deploy cloud computing solutions to backup and manage big data, making that information available for business analysis while concurrently accommodating the evolving mandates of Sarbanes-Oxley, the Wall Street Reform and Consumer Protection Act, the European Union’s Data Protection Directive, and other governmental and industry regulations worldwide. IT professionals also recognize that secondary data centres and alternate work sites can keep key technologies running, key employees working and critical information continuously available during even the most difficult disruptive events.
But to obtain the support and funding needed to improve business continuity and resiliency operations, IT leaders need sponsorship from C-suite executives who typically focus their attention on overall business goals and bottom-line budget constraints. IT professionals, therefore, find they can generate investment for resiliency initiatives by linking IT risks to business risk—by revealing the critical connections between IT resilience, business strategy and business processes. This process can help convince business executives that the corporation needs highly resilient IT operations to meet its strategic objectives. The IBM Resiliency Services Framework can help in this effort.
The IBM Resiliency Services Framework is a model that helps CIOs, IT managers, business continuity managers (BCMs) and other IT professionals discuss resiliency operations across seven zones of interdependent IT and business operations. These zones are business strategy and vision, organizations and people, processes, applications, data, IT infrastructure and facilities. Use of the framework can elevate resiliency awareness across the organization. More specifically, it can help IT executives make a compelling case for support and funding by clarifying to business executives the ways in which technology powers the business. The framework can also help IT professionals uncover weaknesses in their resiliency operations, and engender confidence in resiliency operations once those weaknesses have been eradicated.